๐ฝ๏ธ How to Use the Waiter Panel in MrPOS Software? ๐
The Waiter Panel in MrPOS Software is designed to help waiters manage orders efficiently, track table statuses, and provide better customer service. With this feature, waiters can take orders digitally, reducing errors and improving communication with the kitchen. ๐๐จโ๐ณ
๐น Steps to Access & Use the Waiter Panel:
1๏ธโฃ Login to your MrPOS Software account ๐.
2๏ธโฃ Navigate to the Waiter Panel from the main menu ๐ฒ.
3๏ธโฃ Select a Table or Customer โ Choose the dining table or enter customer details if it’s a takeaway order ๐ฝ๏ธ.
4๏ธโฃ Add Items to Order โ Browse the menu and select food items, including modifiers (e.g., extra cheese, no onions) ๐๐ง.
5๏ธโฃ Send Order to Kitchen โ Once confirmed, tap on “Send to Kitchen”, and the order will instantly appear on the Kitchen Panel ๐ก๐จโ๐ณ.
6๏ธโฃ Order Tracking:
- Pending โณ โ The order is placed but not yet prepared.
- Preparing ๐ณ โ The kitchen is working on the order.
- Ready โ
โ The food is ready to be served.
7๏ธโฃ Bill & Payment Processing โ Once the order is complete, generate the invoice and proceed with the payment ๐ต๐งพ.
8๏ธโฃ Table Clearance โ Mark the table as free once the customer leaves, making it available for the next order ๐.
๐ Key Features of the Waiter Panel in MrPOS:
๐น Fast & Digital Ordering โ Reduce manual errors by taking orders digitally.
๐น Real-Time Kitchen Syncing โ Orders are instantly sent to the kitchen for preparation.
๐น Table Management โ Assign orders to specific tables and track their status.
๐น Order Modifiers โ Customize orders based on customer preferences.
๐น Bill Generation โ Easily generate invoices and process payments.
๐น Takeaway & Dine-In Options โ Manage both dine-in and takeaway orders efficiently.
๐ก Why Using the Waiter Panel is Important?
โ
Speeds Up Order Taking โ No need for pen and paper; orders are taken digitally.
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Reduces Errors โ Eliminates confusion between waiters and the kitchen staff.
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Enhances Customer Experience โ Faster service leads to higher customer satisfaction.
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Improves Table Turnover โ Keep track of available and occupied tables easily.
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Better Staff Coordination โ Ensures seamless communication between the waiters and kitchen.